A little help before you play.
Bookings, payments, and your first session. Here’s how it works.
How do I book?
Browse sessions, open one that suits you, and sign in. Complete your name and phone number, then reserve for yourself and up to three named guests. Your booking page shows whether your places are confirmed or waitlisted.
How do payments work?
If your club wallet covers the full booking, the fee is deducted when your places are confirmed. Otherwise, the full booking fee is due by e-transfer and your wallet stays unchanged. Include your booking reference so the organizer can match the transfer. Sending a transfer does not instantly change the payment status; the organizer confirms receipt.
What happens on the waitlist?
Waitlisted places are not confirmed and no fee is taken. The organizer reviews spaces as they open and confirms a group only when it fits. Check your booking status and contact the organizer if you need an update. Do not send a payment while waitlisted.
Can I cancel?
Cancel from your session page. Paid bookings cancelled at least 24 hours before the session starts receive the full fee back as club wallet credit. Inside 24 hours, there is no automatic refund. Removing an unpaid booking creates no wallet credit. If the organizer cancels a session, paid bookings receive full wallet credit.
What should I bring?
Check the session notes for venue instructions and equipment details. Bring a racket, water, and clean indoor court shoes. Arrive a little early and introduce yourself to the organizer. The session page links to the venue and shows the skill level.
Which time zone and currency are used?
Session times and cancellation deadlines use America/Toronto, including daylight saving time. All prices and wallet balances are in Canadian dollars (CAD).
I cannot sign in. What should I do?
Use the same sign-in method you used to join. For email and password accounts, choose Forgot password on the sign-in page. Check your spam folder for recovery mail. If a link has expired, request a fresh one.
Need the organizer?
For a payment question, include your booking reference and the session date. Never send passwords or bank account details.
Email the club